Shipping policy
Shipping & Delivery Policy
At Mäfoyou, we prepare and dispatch food products with care to ensure they reach you in good condition and as fresh as possible.
Order Processing
All orders are processed after successful payment confirmation. Orders are typically processed within 1–3 business days, unless otherwise specified on the product page or during checkout.
Orders placed on Saturdays, Sundays or public holidays will be processed on the next working day.
Shipping Timeline
Once dispatched, orders are usually delivered within:
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2–5 business days for metro cities
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3–7 business days for other locations across India
Delivery timelines may vary depending on pin code, courier availability, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Coverage
We currently ship across India, subject to serviceability by our logistics partners.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment. From time to time, we may offer free shipping on selected orders or cart values.
Order Tracking
Once your order is dispatched, tracking details will be shared via email, SMS, or WhatsApp, wherever applicable.
Delays
While we aim to deliver within the estimated timelines, delays may occasionally occur due to factors beyond our control. Mäfoyou shall not be held liable for delivery delays caused by third-party logistics partners, natural events, local restrictions, or incorrect customer information.
Damaged or Incorrect Orders
If you receive a product that is damaged in transit or if the wrong product has been delivered, please contact us within 24 hours of delivery with:
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your order number
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clear unpacking video of the package received
Any such issue will be reviewed on a case-by-case basis.
Contact
For shipping and delivery-related concerns, please write to us at: support@mäfoyou.com